There are continuously innovative technologies emerging in the virtual healthcare space: Telehealth, RPM (Remote Patient Monitoring), Virtual Care Solutions, and the list goes on. Digesting these unfamiliar terms and understanding the different definitions can be ambiguous. Although virtual care has evolved from telehealth, the current definitions are extremely different. Telehealth is limited to virtual meetings between a patient and a provider. However, virtual care supplies a wider scope to patients and providers, using both traditional and virtual methods to deliver an enhanced patient experience.

Virtual Care Solution Industry Background

Virtual Care has evolved from was originally only Telemedicine, which was first conceptualized in the 60s by NASA, to enhance healthcare for space missions. The advancement of this technology lagged for many reasons, likely due to a lack of demand or necessity for remote healthcare services.

It’s widely understood that the use of Telemedicine services boomed during the pandemic due to lockdown and social distancing protocols in place. So, the question regarding whether this technology is plausible beyond the pandemic is expected.

However, like remote work, the demand for virtual care solution technology has not diminished. Now that people have experienced the benefits and convenience that virtual care services offer, more people are choosing it as their preferred care method. Some even go as far as to leave their existing healthcare providers for ones that offer remote healthcare.


70% of respondents agreed that virtual care improves patient access and quality to care services.”

Virtual Nurse Cover Image

Virtual Care Solution Defined

Rather than an extended explanation of Virtual Care Solution technology, below are many features of this service that sets it apart from other telehealth technologies.


More accessibility options available:

Virtual care enhances patient access to healthcare services thanks to the platforms’ scalable and flexible functionalities. Virtual care can be used in various care settings, enabling patients to easily access the care they need, when they need it.

By making healthcare services more accessible, providers can see fewer no-shows, enhanced patient engagement, and substantial time saved for both patient and provider.


Connecting patients to the right provider:

Virtual care solution platforms enable patients to regularly update their symptoms on the platform using images and text. This ability keeps the provider in the loop and allows them to recruit other specialists to help in the patient care plan to guarantee the best possible care services.

Combination of virtual and traditional care:

Patients can access the right specialist in a variety of ways, including video conferencing from their home, virtually connecting with a provider from a local clinic or kiosk, scheduled meetings with your practitioner, emergency scenarios, and the list goes on.


Multiple verticals that virtual care enhances:

Virtual care platforms can help to improve workflows for various verticals, including schools, emergency services, ICU, remote patient monitoring, and more!

Vidyo’s Journey to Virtual Care

All of Vidyo’s solutions are purpose-built for a multitude of scenarios and industries. Our health sector has continuously evolved over the years and our latest addition, Vidyo’s Virtual Care Solution, helps us provide our clients with more resources to better meet the unique needs of their healthcare facilities. Virtual Care enables a more flexible means of communication between patients and providers, in a variety of care settings.

Our platform helps enhance remote-care delivery by combining traditional and virtual care services that are as similar as possible to clinicians’ existing workflow. It provides patients with a cost-effective suite of solutions that help improve the quality and access to remote care across care settings.

Due to the growing strain on healthcare services and burnout among providers, virtual care services enable providers to treat the same or more volume of patients without negative implications on their workload. These services also drastically enhance accessibility to people living a long distance from hospitals or clinics, people with busy schedules, chronic care patients, or patients with contagious illnesses.

To learn more about Vidyo’s Virtual Care Solution and how it can maximize the efforts of your remote healthcare team, click here to schedule a free demo, and speak with an expert!

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