Virtual Care Platform

Use Case: EMS Telehealth

Whether in the ambulance, on the sports field, or in the back of a police car, EMS telehealth solutions can bring clinical expertise to the point of patient crisis. When time matters most, the hospital staff can triage and determine where to send that patient before the ambulance arrives.  

Benefits of Virtual Care Platform EMS Telehealth Solution

EMS telehealth solutions have the promise of opening the door to many opportunities that will broaden the assessment, diagnostic and management capabilities of prehospital providers. The capabilities of EMS telehealth solutions save first responders a lot of time, which is also time saved for patients. 

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Maximize ROI 

Utilize your current point of care hardware or ours to avoid unnecessary investments, so that you can use your budget in other areas. 

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Save Time & Money 

Triage and determine where to send patients before the ambulance arrives to improve patient outcomes and save valuable time. 

First responder in an ambulance with patient

Minimizing Risk

Allow first responders to avoid exposure of contagious disease by video calling with patients before interactions.

EMS Telehealth Features  

EMS telehealth solutions can provide emergency medical technicians with options that will be useful long after the pandemic. It is the new normal for optimal patient care and care team communication and coordination. 

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Simple Capture & Documentation

Automated capture of patient vitals and ability for remote clinician to document, leaving the first responders’ hands free to tend to the patient. 

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Language Interpretation

Optional human based, on-demand American Sign Language and spoken language interpretation in any video consult with just three clicks. 

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Use Over 4G/3G Networks

A mobile job needs a mobile connection. Unlike WebRTC (web real time communications), we provide stable video conference over a cellular network. 

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Instant Connection

Providers are notified of requests immediately and can connect with first responders in one click. 

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Real-Time Collaboration

Care team and remote clinicians observe the patient and see the associated vitals in real-time, making a truly informed diagnosis. 

First Responder Hardware

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Emergency Case 

Auto-capture of vitals through device integration, along with a simple touchscreen interface, keeps first responders focused on the patient. It is also integrated with wired & Bluetooth-enabled medical devices and sensors collect to transmit vital signs and other patient data in real-time.  

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Point of Care Tablet 

The First Responder Emergency Case features a touch screen and is EMS-specific, organized by areas of injury & patient’s symptoms.  

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Emergency and Trauma Solution 

The Trauma/Emergency solution facilitates continuous patient monitoring and management to lower-acuity hospitals, lacking trauma or emergency medicine clinicians. Real-time data and diagnostic images give consulting emergency medicine clinicians critical information to guide staff at a lower acuity hospital, allowing appropriate patient stabilization prior to transport to a fully staffed hospital ED (Emergency Department).  


Vital signs are sent in real-time, along with a live video feed that can be switched between any attached medical devices. The streaming of live medical data, images, or video of procedures occurs as they are being performed. The camera can be controlled on either end, allowing clinicians to thoroughly examine the patient and provide consultation. Images are calibrated to give exact measurements, and areas of concern can be magnified for easier viewing. 

Learn More About Virtual Care Platform Solution

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