Vidyo Healthcare Summit: LIT Highlights


“we are able to leverage technology to make a difference”

After a year of amazing growth and innovation, we got to see our hard work pay off time and time again. This year we got a chance to shed the light on some of our most innovative customers in healthcare. Watch as we recap the highlights of this year’s Vidyo HCS: LIT Awards 2017.

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“Our first session today is a session that I’m super excited about this.  It is our Lit Innovating Telehealth Award. Our awards are really all about honoring our customers and the great things that you guys are doing to really change the lives of others. We looked at reducing the number of unnecessary patient transports, keeping them in their medical home and then also at the same time streamlining our intake process, so we knew what patients we were getting and where they would go to. We are now over 27 pediatric specialties deliver a form of telemedicine in one way shape or form. We have well over 300 physicians trained and have done some level of telehealth and telemedicine visit, so we’re very proud of that we’re saving an enormous amount of money and enormous amount of tax on our healthcare system. Not to mention the things we can’t measure quality of life issues with a family who gets uprooted in the middle of the night ends up three and a half hours away in one of our EDS and then turnaround because it was completely unnecessary.
Our telehealth work is embedded in everything that we do we have 125 – 130 different use cases of telemedicine lots of breath not a lot of depth relative to happening in multiple areas of the hospital. But what we look at is a little bit as like how it happens across the day of the spectrum of a patient stay in the hospital before they get here do they need to be here and then after they leave to make sure that if they don’t need to be at the hospital and can get care in the community at  their home that they stay in the community and don’t have to come back too soon. What we did in the year is basically reduced the transfer rate by more than 50% and so that alone accounted for about four hundred and two thousand dollars of ambulance rides. Your big takeaway is what people want to hear about every single pathways save money and time by using telemedicine give them the right care at the right place at the right  time and reduce cost and increase access. We still have the same problem everybody else has where our EDs are overwhelmed with behavioral health patients. Sometimes response time can take 30 – 40 minutes to get on scene and EMS just simply doesn’t have that time. They can’t tie up an ambulance sitting there waiting 30 to 40 minutes just for us to get there and then for us to start our process to assess them and connect them to care and so it was faster for them to just throw that person in the ambulance take them to a needy drop them off get back in service for medical emergencies until using video.  We’ve been able to cut our response time from maybe thirty to forty minutes to five minutes and that’s been a huge time saver in our area in this first five and a half months. We’ve gotten 316 calls. We expected the program to be successful, but not quite like this. It’s exciting time to be doing this kind of work and I really feel like as we talk about health care reform, this is what we’re talking about.
Okay.  Three fantastic presentations I thought and now it’s in your hands. The audience winner was Charleston Dorchester Mental Health…so congratulations congratulations to you, and congratulations to you all.”

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