Expanding a solution already in use for other purposes enabled the Wisconsin health system to rapidly scale a virtual rounding to protect employees, conserve PPE, and ensure that patient information is secure.
The article, written by Mandy Roth in HealthLeader, illustrates how, before the pandemic, the Madison, Wisconsin–based health system had employed a cloud-based, HIPAA-compliant platform from Vidyo for about eight years and rapidly accelerated and expanded access to the Vidyo app to communicate with patients via consumer-facing app.
- While CMS relaxed rules enabling providers to use apps like Facetime, UW Health determined security and protecting patient privacy were paramount.
- Up to 15 providers can participate in a virtual consultation, a practice that will continue once the pandemic abates.
- The process improves the patient experience by limiting the number of exams performed.
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